Policies

SAME DAY SHIPPING on stock kits

On orders placed & paid by cutoff time
Cutoff : Mon – Fri: 5pm EST
             Sat: Noon EST
                  Sun: NO SHIPPING
Shipping Options
For US 
UPS Ground – see map for ESTIMATES
UPS 2 day – ESTIMATED in 2 business days
UPS Next day – GUARANTEED next business day
USPS 1st Class – ESTIMATED 4-6 days
USPS Priority Mail – ESTIMATED 2-4 days
For CANADA
UPS Standard – see ESTIMATE at checkout
UPS Expedited – see ESTIMATE at checkout
UPS Saver – see ESTIMATE at checkout
**Shipments to Canada will be sent DUTIES/TAXES due
**Please Read**
Any dates displayed at checkout are ESTIMATES
UPS Ground/2nd day Air are not a guaranteed service.
International UPS is NOT a guaranteed service
NO SERVICE with USPS is guaranteed
Problems
We do everything possible to get you what you order as quickly as possible. 
In the event there is a problem with your order, please contact us via email
at info@draftkits.co and we will be happy to do whatever we can to resolve
the issue.
Payments
All Payments are processed through Paypal. 
This protects you as the buyer and automatically covers your purchase 
through Paypal Buyer Protection for FREE.
You do NOT need a Paypal account to checkout. You can checkout as a 
guest, just enter your preferred credit/debit card during checkout.
Your credit/debit card information is never shared with us or stored on our servers.

Returns

We want you to be 100% happy with your DraftKits purchase.
If there are any issues with your item, please contact us first, 
and we will do whatever we can to resolve the issue.  If we
are unable to resolve the issue, a return will be offered.
Orders may be returned within 14 days of receipt of item.
The cost of return shipping is at the buyer’s expense, and
must be returned using a service with tracking.  This is to
protect you and us both, as it provides proof of your return.
Returns sent without contacting us FIRST will not be accepted.
Refunds will be issued for product price paid at time of purchase.
Price will be adjusted if you received a qty discount and are only
returning part of your order.
NO REFUNDS will be given for shipping charges paid at checkout.
RETURNS/EXCHANGES NOT ACCEPTED ON CUSTOM DRAFT BOARDS!
RETURNS/EXCHANGES NOT ACCEPTED ON MYSTERY KITS!
Privacy
Your personal information is used by us and only us in the fulfillment
of your order and to contact you in future years with special discount offers.
You can opt out of these offers at any time by unsubscribing.  Unlike Facebook,
we don’t sell, trade, give away or handle your information in any immoral or
shady way for our financial gain.
Your financial information, including credit/debit card information is contained
in Paypal during the checkout process and is never communicated to us.