Shipping & Policies

SAME DAY SHIPPING on stock kits
On orders placed & paid by cutoff time (excluding Sundays)
Cutoff : Mon – Fri: 5pm EST
             Sat: Noon EST

    *add an extra 7 days for custom kits

 Shipping Options
      For US addresses
       1st Class – approx 3-5 days
       Priority – approx 2-3 days
       Express – Guaranteed 1-2 days
      For Canada addresses
       1st Class – approx 15 days
       Priority – approx 6-10 days
       Express – approx 3-5 days
 
**Please Read**
ALL days stated above are business days.
DO NOT include day of shipping in calculation.
All kits are shipped via USPS (mail).
 Payments
All Payments are processed through Paypal.  This protects you as the buyer, as well as us as the seller.
You do NOT need a Paypal account to checkout.  Just enter your preferred credit/debit card during checkout.
All transactions are covered by Paypal’s buyer protections FREE of charge.
Your credit/debit card information is never shared with us or stored on our servers.
 Problems
We do everything possible to get you what you order as quickly as possible.  In the event we have made an error, please contact us via email at info@draftkits.co and we will be happy to do whatever we can to resolve the issue.
Returns
We want you to be happy with your DraftKits.co purchase. If there are any issues with your item, please contact us first.
If you need to return an item, returns are accepted within 14 days of receipt of item. Item must be returned in original, unused condition. Buyer pays return shipping costs. For the protection of both buyer and seller, all items must be returned using a service with tracking.
Returns will be inspected and refunds will be issued within 2 days of receipt of return to original payment method.
RETURNS CANNOT BE ACCEPTED ON CUSTOM DRAFT BOARDS!
Privacy
Your personal information is used by us and only us in the fulfillment of your order and to contact you in future years with special discount offers.  You can opt out of these offers at any time by unsubscribing.  Unlike Facebook, we don’t sell, trade, give away or handle your information in any immoral or shady way for our financial gain.
Your financial information, including credit/debit card information is contained in Paypal during the checkout process and is never communicated to us.